Terms & Conditions

Lumia provides tools for sellers to create and manage online stores, product pages, checkout settings, marketing assets, and social publishing workflows. You are responsible for the content, products, prices, policies, and posts you create or publish through Lumia.

You must use Lumia only for lawful business purposes and must not upload or publish content that infringes rights, misleads customers, violates platform policies, or breaks applicable law.

If you connect a Facebook Page or linked Instagram professional account, you authorize Lumia to show eligible destinations and to publish or schedule posts only when you choose that action in the dashboard.

You must have the rights and permissions needed to manage the connected Page, Instagram account, captions, images, videos, products, and any other material submitted for publishing. Your use of Meta services remains subject to Meta's terms, platform policies, and review requirements.

Scheduled publishing depends on Lumia's backend services, storage, internet access, and Meta's APIs being available at the scheduled time. We aim to process scheduled posts promptly, but exact-second delivery is not guaranteed.

You can cancel a scheduled post before it is processed. Once a post is accepted by Meta, deleting or editing it may need to be done in Meta's tools or through later Lumia features where available.

You are responsible for keeping your Lumia account credentials secure and for all activity under your seller account. Tell us promptly if you believe your account or connected social account has been misused.

We may restrict, suspend, or remove access where needed to protect Lumia, other sellers, customers, service providers, or platform partners.

Lumia may update features, integrations, pricing, and supported providers over time. Some features depend on third-party services such as Meta, payment providers, delivery providers, hosting platforms, and AI providers, and those services may change independently of Lumia.

Questions about these terms can be sent to info@afkario.com. Include your Lumia seller account email and store name when the question relates to a specific store.